Technical & Service Manager

PT Aneka Kelola Unggul · 📍 Jakarta Barat, Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 9.500.000 per month
PT Aneka Kelola Unggul is looking for a Technical & Service Manager to oversee the technical operations and customer service of our company. In this role, you will be responsible for managing a team of technical experts and ensuring that our products and services meet the highest standards of quality and customer satisfaction. If you are a highly motivated and experienced professional with a strong background in technical management and customer service, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Oversee the technical operations of the company, including maintenance, repairs, and upgrades.,Manage a team of technical experts and ensure that they are properly trained and equipped to handle their responsibilities.,Develop and implement technical policies and procedures to ensure the smooth operation of the company's technical systems.,Monitor and evaluate the performance of technical staff and provide feedback and coaching as needed.,Work closely with the sales and marketing teams to ensure that our products and services meet the needs and expectations of our customers.,Ensure that our technical systems are compliant with all relevant regulations and industry standards.,Develop and maintain strong relationships with our customers to ensure their satisfaction and loyalty.,Identify and address any technical issues or concerns that may arise and work to resolve them in a timely and effective manner.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant technical field, such as engineering or computer science.,A minimum of 5 years of experience in technical management and customer service.,Strong knowledge of technical systems and software, as well as a good understanding of the technical needs and expectations of our customers.,Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical staff.,Strong problem-solving and analytical skills, with the ability to identify and address technical issues and concerns.,Ability to work well under pressure and meet tight deadlines.,Familiarity with relevant technical regulations and industry standards is a plus.,Fluency in English and Indonesian is a plus.

🛠️ Keahlian

Technical managementCustomer serviceTeam leadershipProblem-solvingCommunicationAnalytical skillsTime managementRegulatory compliance
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