Branch Manager

Lingkungan Kirana Cafe & Coffee · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 14.000.000 – Rp 18.000.000 per month
Lingkungan Kirana Cafe & Coffee is seeking a dynamic and experienced Branch Manager to oversee our Pontianak branch. The ideal candidate will have a strong background in cafe management, excellent leadership skills, and a passion for creating a welcoming and engaging customer experience. This is an exciting opportunity to be part of a growing company and to make a significant impact on our customers and employees.

📋 Tanggung Jawab Pekerjaan

Oversee daily operations of the cafe, including staff scheduling, inventory management, and customer service.,Ensure the cafe meets health and safety standards, as well as food safety regulations.,Develop and implement marketing strategies to attract and retain customers.,Manage and train staff to ensure high-quality service and a positive work environment.,Monitor and analyze sales data to identify trends and opportunities for growth.,Collaborate with the corporate office to ensure consistent brand experience across all locations.,Handle customer complaints and resolve issues in a timely and professional manner.

🎓 Kualifikasi & Syarat

At least 3 years of experience in cafe or restaurant management.,Proven track record of successfully managing a team and achieving sales targets.,Strong knowledge of coffee and beverage industry trends and best practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with POS systems and inventory management software is a plus.,Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

🛠️ Keahlian

Leadership and team managementMarketing and promotionsCustomer service and relationship managementSales and revenue growthInventory and supply chain managementPOS and inventory management softwareHealth and safety regulations
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