Senior Front Desk Receptionist

PT Wira Inti · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 5.000.000 per month
PT Wira Inti is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Bontang, Kalimantan Timur. The ideal candidate will be responsible for providing excellent customer service, managing front desk operations, and ensuring the smooth flow of visitors and guests. This is an excellent opportunity for someone looking to advance their career in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and visitors with a warm and professional manner.,Manage and maintain the front desk operations, including check-in and check-out procedures.,Handle inquiries and resolve customer concerns promptly and efficiently.,Coordinate with other departments to ensure a seamless guest experience.,Maintain accurate and up-to-date records of guest information.,Perform administrative tasks such as scheduling appointments and managing reservations.,Ensure the cleanliness and organization of the front desk area.,Monitor and maintain security protocols and procedures.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist role or similar position.,Strong communication and interpersonal skills.,Proficiency in English and local language is a plus.,Familiarity with front desk management software and systems.,Ability to work under pressure and manage multiple tasks simultaneously.,Excellent organizational and time management skills.,Previous experience in the hospitality or customer service industry is preferred.,Bachelor's degree in Hospitality Management, Business Administration, or related field.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementMultitaskingAttention to detailConflict resolutionTechnical proficiency
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